This course is part of our workplace skills 101 series, designed for companies and organisations. The series is taught by an Industrial and Organisational (IO) Psychologist. So what is IO Psychology? IO psychologists focus on the behaviour of employees in the workplace. They apply psychological principles and research methods to improve the overall work environment, including performance, communication, professional satisfaction and safety. They can do this through a number of ways, such as observation, or in this case, through workshops and online courses aimed at employees.
There are many variables that determine how well an organisation or company operates. Effective communication and conflict resolution, process evaluation, professional competence and effective management are examples of the components necessary for businesses to succeed. Often, shortcomings in any of these areas can be traced back to the ways employees are selected, trained, share information or interact. IO psychologists use their knowledge of human behaviour to address these challenges.
IO psychology techniques can be applied to all types of organisational and workplace settings, such as manufacturing, commercial enterprises, labor unions and health care facilities. Specific applications can include creative strategic thinking, delegating skills, effective decision-making strategies, team development, emotional intelligence for teams, performance feedback and coaching, leadership skills, and work-life balance.
How does this class work?
This is a virtual, live online class, taught by a tutor in real-time. It requires a minimum of five learners to run (i.e. you’ll need to enrol 5 learners). The customer (e.g. organisation/company) can select their own class date/s. The tutor will use diagrams, illustrations, and examples to teach the course. You will also be provided with digital course material (where necessary), that you will use during the course. The tutor will give students the opportunity to interact with him/her during or after the lessons.
Key features of class:
- 4-day, 4 x 4hr live, online workshop
- Taught by an IO Psychologist
- Requires a minimum of five learners to run
- The customer (i.e. organisation/company) can select their own class date/s
- Course material provided, where necessary
- Course can be taken remotely, from any where in the world
- Ideal for both concentrated or dispersed employees
- No exams required upon completion of course
What’s covered in this workshop?
Through this workshop, you’ll learn how to gain the commitment of others, identify those who add value to your organisation, and give them the tools to succeed – which is the bedrock of leading others toward success. You’ll master critical communication and management skills to effectively manage employees, establish priorities, and delegate responsibilities. Further to this, you’ll learn to identify the leadership values important to you and expertly communicate these to your team. We’ll teach you to be steadfast in your knowledge about the results you want to achieve, the environment you want to create, and how to develop talent. You’ll become an effective leader with the ability to build relationships and manage workplace communications in order to be heard and understood by others.
- Align the work of your team with the goals of the organisation to achieve desirable results
- Focus how you will address work and the efforts of others by successfully managing time, prioritising tasks, and effectively delegating responsibilities
- Build and maintain productive relationships through impactful communication approaches from listening effectiveness to assessing and appropriately reacting to what you heard
- Assess the effects of your communication behaviours and the influence on others
- Demonstrate assertive communication skills and how to maintain positive rapport during difficult conversations
Why are effective leadership skills important?
Firstly, leadership is a crucial role, responsible for crucial tasks. They translate strategy into action, set goals and direction, give focus to long-term activities and root daily work in the bigger picture. On the other hand, considering leadership is rooted in interpersonal skills, leaders set the tone. They shape the workplace culture, create safe spaces (or toxic ones) and demonstrate how others are expected to work.
Secondly, leaders aren’t always born. Developing leadership skills where they are only burgeoning or non-existent is important for effective succession planning, which in turn is key for:
- Identifying and filling skills and capability gaps
- Replacing subject matter experts and their niche capabilities
- Retaining and transferring mission-critical knowledge to new employees
- Avoiding the impacts of vacant roles and neglected strategic responsibilities
What do I need to participate in this class?
All you need is an internet connection and a device, such as a smart phone, tablet, laptop or PC, and an internet connection. We recommend you access it using either a laptop or desktop computer through Google Chrome.
If you have any questions about this course, please feel free to reach out to our support team via email (email@example.com) or phone (020 3095 0468). We’re available to answer your questions, Mon-Fri, 9am-6pm UK time.