Workplace Skills 101: Developing Emotional Intelligence – Live, Virtual Class (2 day workshop)

£790.00 Inc. VAT

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This course is part of our workplace skills 101 series, designed for companies and organisations. The series is taught by an Industrial and Organisational (IO) Psychologist. So what is IO Psychology? IO psychologists focus on the behaviour of employees in the workplace. They apply psychological principles and research methods to improve the overall work environment, including performance, communication, professional satisfaction and safety. They can do this through a number of ways, such as observation, or in this case, through workshops and online courses aimed at employees.

There are many variables that determine how well an organisation or company operates. Effective communication and conflict resolution, process evaluation, professional competence and effective management are examples of the components necessary for businesses to succeed. Often, shortcomings in any of these areas can be traced back to the ways employees are selected, trained, share information or interact. IO psychologists use their knowledge of human behaviour to address these challenges.
IO psychology techniques can be applied to all types of organisational and workplace settings, such as manufacturing, commercial enterprises, labor unions and health care facilities. Specific applications can include creative strategic thinking, delegating skills, effective decision-making strategies, team development, emotional intelligence for teams, performance feedback and coaching, leadership skills, and work-life balance.
How does this class work?
This is a virtual, live online class, taught by a tutor in real-time. It requires a minimum of five learners to run (i.e. you’ll need to enrol 5 learners). The customer (e.g. organisation/company) can select their own class date/s. The tutor will use diagrams, illustrations, and examples to teach the course. You will also be provided with digital course material (where necessary), that you will use during the course. The tutor will give students the opportunity to interact with him/her during or after the lessons.

Key features of class:

  • 2-day, 2 x 4hr live, online workshop
  • Taught by an IO Psychologist
  • Requires a minimum of five learners to run
  • The customer (i.e. organisation/company) can select their own class date/s
  • Course material provided, where necessary
  • Course can be taken remotely, from any where in the world
  • Ideal for both concentrated or dispersed employees
  • No exams required upon completion of course

What’s covered in this workshop?
Research has proven that Emotional Intelligence (EI or EQ) can contribute more to our success than IQ or subject matter expertise. Emotional Intelligence is a dynamic set of skills that can be developed through targeted coaching and teaching. This interactive course helps individuals leverage the power of emotional intelligence to improve relationships and gain success in their personal and professional lives. Each participant will receive a unique EQ-I 2.0 assessment profile.
What will you take away from this workshop?

  • Gain improved self-awareness and self- management skills
  • Gain improved self-awareness and self- management skills
  • Discover the behavioral elements of the EQ-i 2.0 model of Emotional Intelligence and how each element can support or impede success
  • Develop action plans around EQ development
  • Identify unique EQ strengths and weaknesses
  • Benefit from a shared lexicon and framework that promotes team cohesion and improved communication

What is emotional intelligence in the workplace?
Emotional intelligence in the workplace is one of the most critical leadership skills, as it helps workers understand and manage their own emotions when around their co-workers. The workplace can be a volatile environment, filled with stress, pressure, anxiety, and even drama from time to time. It can also be a place of happiness, contentment, and excitement. All of these facets can play a role in how someone feels at any given moment, and managing those feelings indicates their level of emotional intelligence.
What are the benefits of developing emotional intelligence skills?
Emotional intelligence contributes to how people handle their professional relationships. An office filled with even one person with low EI management may suffer from an increase in workplace conflict, decreased performance, and high turnover. On the other hand, teams with highly emotionally intelligent people will perform better, have increased job satisfaction, and experience better employee retention rates.
What do I need to participate in this class?
All you need is an internet connection and a device, such as a smart phone, tablet, laptop or PC, and an internet connection. We recommend you access it using either a laptop or desktop computer through Google Chrome.

Any questions?
If you have any questions about this course, please feel free to reach out to our support team via email ( or phone (020 3095 0468). We’re available to answer your questions, Mon-Fri, 9am-6pm UK time.

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